Privacy Policy

Logo for Angelica Newby Counseling with initials ANC surrounded by a circular design.

Your Privacy Matters To Me:

I take your privacy and confidentiality very seriously. This policy explains how I collect, use and protect your personal information when you use my counselling services or contact me through this website.

Who I am:

I am a qualified, BACP-registered pluralistic person-centred counsellor working in private practice. You can contact me at:

hello@angelicanewbycounselling.co.uk

angelicappcc@hotmail.com

07368867034

What information I collect:

  • Your name and contact details when you first get in touch

  • Brief notes about our sessions, stored on an encrypted device digitally or in a locked cabinet physically.

  • Any relevant information you choose to share with me that helps with your care (for example your GP & contact details)

How your information is used:

I use your personal information only to provide you with counselling services. I will never share your information with anyone else unless:

  • You ask me to share it (for example, with your GP), or

  • In situations of high risk, where I believe you or someone else may be in danger, I may need to contact your GP or another appropriate service. This includes safeguarding concerns where there is a serious risk of harm.

  • I am legally required to do so.

How your information is stored:

  • Electronic records are stored securely on password-protected and encrypted external hard drive.

  • Any paper notes are stored in a locked cabinet.

  • Only I have access to your information during our work together.

  • In the event of a serious accident, illness or my death, my clinical supervisor will have access to your contact details and notes in accordance with my clinical will. This ensures you are informed and supported appropriately if I am no longer able to work.

How long I keep your information:

I keep counselling records securely for up to 7 years after our work ends, in line with professional and insurance requirements. After this time, they are safely destroyed.

Your Rights:

You have the right to:

  • see the information I hold about you.

  • Ask me to correct or delete your information

  • withdraw your consent to me holding your data.

You can do this at any time by contacting me.

Website:

This website may collect basic information such as cookies or analytics data. This is used only to understand how the site is used and to make improvements. You can turn off cookies in your browser settings.

If you have any concerns about how your data is handled, you can contact the Information Commissioner’s Office (ICO): www.ico.org.uk

Confidentiality:

Everything you share with me in counselling is treated with respect and kept confidential. To support safe and ethical practice, in accordance with the BACP Ethical Framework, I discuss my work with a qualified clinical supervisor. This helps me reflect on my practice and ensure you receive the best possible support. In these discussions, your identity is protected, and you are not personally identifiable.

The only exceptions to confidentiality are:

  • If i believe there is a serious risk of harm to you, or to someone else, or if there is a safeguarding concern. In such situations, I may need to share relevant information with your GP or another appropriate service to help keep you or others safe. Wherever possible, I will attempt to talk this through with you first.

  • If I am legally required to disclose information.

  • In the event of a serious accident, illness, or my death my clinical supervisor will have access to your contact details, to notify you, in accordance with my clinical will, so you can be supported appropriately.

Thank you for your time in reading my privacy policy.